We built DailymotionVideoDownloader.com to be a simple, reliable way to save Dailymotion videos, and we’d genuinely like to hear from you — whether that’s a bug report, a copyright concern, a partnership inquiry, or feedback on how the tool worked for you. This page explains the fastest way to reach us and what to include so we can actually help, instead of going back and forth over email.
Get in Touch
The fastest way to reach our team is by email. We read every message that comes in and aim to respond within 24–48 hours on business days. We don’t currently offer live chat or phone support — email keeps every request in one place and lets us actually investigate technical issues properly instead of guessing.
Email: dailymotiondownload381@gmail.com
Before You Contact Us (Quick Troubleshooting)
A large share of the messages we get can be solved in under a minute. Before emailing, it’s worth checking:
- Is the video public? Private, unlisted, or region-locked Dailymotion videos can’t be processed by any downloader, including ours — this is a restriction set by Dailymotion, not something on our end.
- Did you paste the full link? A partial URL, or a link copied from a search result rather than the video page itself, will fail to resolve.
- Try refreshing and re-pasting. Occasionally a link needs to be re-submitted if Dailymotion’s servers were slow to respond the first time.
- Clear your browser cache if the download button appears unresponsive — this resolves most “stuck” downloads.
If none of that fixes it, go ahead and email us — see below for what to include so we can look into it quickly.
What to Include in Your Message
To help us respond faster (and avoid a round of back-and-forth), please include:
- What you’re contacting us about — a technical issue, a copyright/DMCA request, a business inquiry, or general feedback
- The exact video link involved, if relevant — this lets us reproduce the issue on our end instead of guessing
- Your device, browser, and OS — for example, “iPhone 14, Safari, iOS 18” — this is often the difference between a two-minute fix and a week of unclear troubleshooting
- A screenshot of any error message, if one appeared
Common Reasons People Contact Us
Technical Support
If a video won’t download, a quality option is missing, the file won’t play after downloading, or you’re getting an error message, email us with the video link and device details from the section above. Our team actively investigates and fixes reported download issues — most technical reports are resolved or explained within a day or two.
Copyright and DMCA Requests
If you’re a rights holder with a concern about content processed through our tool, we take this seriously. Our full takedown process, including how to submit a valid notice, is outlined on our [DMCA Policy] page. You’re also welcome to email us directly at the address above, and we’ll direct your request to the right process.
Business and Partnership Inquiries
For advertising, partnership, integration, or collaboration inquiries, email us with the details of your proposal. We review every inbound business inquiry, though we can’t guarantee a response to every partnership pitch given volume.
General Feedback and Feature Requests
Found something confusing, or have an idea that would make the tool better — support for another Dailymotion link format, an improvement to the quality selector, anything? We’re a small team actively maintaining and improving this site, and real user feedback is genuinely how we prioritize what gets built next.
Our Response Process
Every message is read by our team directly — there’s no outsourced support queue. Technical reports are typically triaged first (since they affect whether the tool works at all), followed by DMCA/copyright requests, then business inquiries and general feedback. If your issue needs more information from us, we’ll follow up by email before closing it out.
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Note: DailymotionVideoDownloader.com is an independent tool and is not affiliated with, endorsed by, or officially connected to Dailymotion, dai.ly, or Canal+.
visit: About us, Terms of use, DMCA, Privacy Policy.